Archive for June, 2009

My job training was complete and now I’m on the regular schedules (on the floor taking live calls from customers). Bacially, I learn so many things that couldn’t be taught during the training. The company wants its new employees to be efficient in computer; therefore, a trainer didn’t provide any hand-out for us to take home to review.  We would be given a couple of minutes to read a certain topic. Following it was the exercise to check how much we understood.  I myself couldn’t actually remember anything I had just read. Even though I took notes, sometimes it was still fuzzy to me.

Every new employee goes through the same feeling about his/her new job. It’s an uncertainty whether or not the mistake on the job can be prevented and how much it hurts the customers as it occurs. My company has what’s called ‘Helpline’ to help the new employees with all sort of questions that they can’t answer to the customers or things that they are unsure what to do.  Once in a while I get a feeling that some Helpline people are irritated with the questions I ask. If I had known an answer or remembered how to do it, I wouldn’t have called them. I started to creat a file called “learning on the fly” to avoid asking those HelpLine people the same questions over again.

The truth be told that I don’t care much for this job. I really can’t say that I hate it, I’m just not happy with the circumstances surrrounding the job especially vacation. I no longer have freedom to take a day off as I please. My boss has to check with the Workforce Management department (call scheduler group) to see if it’s okay for me to take off.  After my first vacation request was denied, I started to see the light on the other side of a tunnel. Not only the vacation that I’m concerned about, but I realize that my social no longer exist. I can’t go out to lunch with other people I know because my lunch time can be any time from 2:30 pm to 3:45 pm. Most of my friends or networkers are getting ready to leave for home. Oh, well, what can I do?

My life as an unemployed citizen was awesome in terms of being stressed-free person. I had never been happier. Even though I grew sideway from not using much energy to burn my fat, I must say it was the happiest time I ever had. Things begun to change after I was offered a job. Instead of going to bed at midnight and getting up at 8 in the morning, I had to drag myself out of bed at 6 in order be in a training room at 8. I was basically running from a parking lot to the building to show my face there before my trainer arrived. Driving to work was a challenge, too; I couldn’t help yawning from home all the way to work. My eyes were always full of tears which came down on my face interminably. Coming back home after being shoveled new information into my restless brain made me feel even more exhausted. Don’t ask me what was going on around the world or what TV program was very famous; I couldn’t answer either of them. I hit my pillow exactly 9 o’clock almost every night.