Archive for the ‘Situations’ Category

You are a secretary. Your boss will travel to abroad and you have to book in advance a hotel room.

- Good Western Hotels,Cathy speaking. May I help you?

- Yes, I wold like to book a room.

- Can I have your name, please?

- It’s for ny boss. Herr name is Enikö Straub

- I beg your pardon? Could you spell that for me, please?

- Yes, it’s E-N-I-K-O with umlaut …

- A what?

- That’s like two dots or accent marks over the O. But is doesn’t matter.

- So it’s E-N-I-K-O …

- Straub. S-T-R-A-U-B.

- And when would you like the room for.

- For six days, starting from the tenth of March and going through the fifteenth.

- Is that a single?

- Yes please, with a bathroom. I’d also like you if she can rent a car in the area.

- Yes, she can call Hartz Rent-a-car from our lobby.

- Fine. Woluld you confirm the booking bay fax? Our fax number 36-1-500-970